Audit and fix local citations for consistent NAP data

Quote-search a competitor's business name to gauge their citation footprint, then close your own gaps.

mediumImpact Effort Practitioner claimFix7 steps@bowtiedbills
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Why this matters

Citations are the directory listings that carry your business name, address and phone. Compare a competitor's citation footprint with your own using a quoted name search, find outdated or missing listings with BrightLocal or Whitespark, then correct the major and industry directories so every listing shows the same details.

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Before you start

  • Business name, address and phone in one canonical format
  • Login access to the directory accounts you will edit or claim

How to apply it

  1. Search a competitor's exact business name in quotes

    Copy the exact business name of a top-ranking local competitor, wrap it in double quotes, and run it as a Google search. Note the approximate number of results as a rough picture of their citation footprint.

    Check

    A results page is returned for the quoted name and you have recorded the result count next to the competitor's name.
  2. Run the same quoted search for your own business

    Repeat the quoted search with your own exact business name and record the result count so the two figures sit side by side.

    Check

    You have two recorded counts, one for the competitor and one for your business.
  3. Run a citation audit with a citation tool

    Use BrightLocal or Whitespark to list the directories where the business is already present, the ones where it is missing, and the listings whose phone number or address is out of date.

    Check

    The tool report contains at least one missing listing or one listing flagged with a mismatched phone or address.
  4. Lock one NAP string before editing anythingGeneral best practice

    Write the business name, street address, phone number and category exactly as they will appear everywhere, then use that identical string on the site and in every listing.

    Check

    The string used in the listings matches the NAP published in the site footer and LocalBusiness schema character for character.
  5. Correct the large general directories first

    Update or claim the listings on Yelp, Apple Maps, Bing, Facebook, the BBB and the local Chamber of Commerce so each shows the canonical NAP.

    Check

    Each of those directory pages displays the exact business name, street address and phone number from the canonical string.
  6. Then correct the industry directories

    Work through the directories specific to the industry; for law firms that means Justia, Martindale, Lawyers.com and the state bar profile.

    Check

    Each industry listing shows the canonical phone number and address, with no old office or former firm name.
  7. Re-audit after any name, phone or address change

    Whenever the firm changes its phone number, moves office or adds a partner to the name, rerun the audit and fix every listing in the same pass as the website update.

    Check

    A fresh tool report shows zero listings with a mismatched phone number, address or business name.

This happens outside your codebase

Work through the steps above on the named site or dashboard, then record the result in your agent session. There is no repository edit for this tip.

Tags#brand-mentions#directories#local-pack#off-page

Source: @bowtiedbills on 2026-10-20original postreport an error

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https://x.com/i/article/2112306420506935296 The Ultimate SEO Tech Stack I used to build ranking systems as a software engineer at a FAANG company. Now I run an agency that ranks local businesses, with 50+ law firms taken to the top spot on Google. People ask me which tools they need almost every week. The honest answer is fewer than you'd think, and the expensive ones only matter once the basics are done. This is the full stack, grouped by job, with what each tool tells you and where it fits... What's inside: The free tools from Google Seeing your map rankings properly Research and backlinks Citations The website Tracking calls and leads Where AI fits The stack by stage ## The free tools from Google: Start here, because Google tells you a lot about your site for free. Google Business Profile. This is your listing on the map. It's the most important asset a local business has on Google, and it costs nothing. Everything in the rest of this stack exists to make this profile and your site rank higher. What to set up inside it. The tool is free, but most businesses only fill in half of it. The primary category set to the exact cases or patients you want, never a
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Source

@bowtiedbills

Published 2026-10-20Updated 2026-10-21

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